Frequently Asked Questions

Find answers to common questions about our online Quran learning platform

General Questions

Learn Quran Global is an online Quran learning platform that connects students with qualified teachers from around the world. We offer one-on-one classes in Quran recitation, Tajweed, memorization, and Islamic studies.

Our courses are designed for students of all ages and levels, from complete beginners to advanced learners. We offer specialized programs for children, adults, and families.

Our teachers can conduct classes in multiple languages including English, Arabic, Urdu, and more. You can select your preferred language when booking a trial class.

Classes & Learning

Classes are conducted through video conferencing platforms like Zoom or Google Meet. You'll receive a link to join your scheduled class. All you need is a computer, tablet, or smartphone with internet connection.

Each class is typically 30-60 minutes long, depending on your chosen package and the student's age and concentration level. We can customize the duration based on your needs.

Yes! We offer flexible scheduling. You can choose times that work best for you, and reschedule classes when needed with advance notice.

If you notify us at least 24 hours in advance, we'll reschedule your class at no extra charge. Please check our rescheduling policy for more details.

Teachers & Qualifications

Yes. Every teacher is selected on three criteria: an Ijazah in Quran recitation, real teaching experience, and fluency in English. All of our current teachers are also Hafiz, having memorised the complete Quran. You can see each teacher's credentials on our About page.

Yes, after your trial class, you can request to continue with the same teacher if available. We try our best to match you with a teacher who suits your learning style.

Yes, we have both male and female teachers available. You can specify your preference when registering.

Pricing & Payments

Pricing depends on the course, with a monthly rate and a full-course rate shown on each course page. Visit our courses page to see exact pricing, or contact us and we'll help you choose the right course.

Yes! We offer a free trial class so you can experience our teaching quality before committing to a package.

We accept major credit cards, debit cards, PayPal, bank transfers, and Remitly. Card payments are processed securely through Stripe.

Refunds are available within 7 days of purchase for new subscriptions. Refunds are not available for partial months or unused classes after 7 days, and processing typically takes 5-10 business days.

Technical Requirements

You need a device (computer, tablet, or smartphone) with a webcam, microphone, and stable internet connection. You'll also need to install Zoom or Google Meet.

Our support team is available to help with technical issues. If a class is interrupted due to technical problems on our end, we'll reschedule it at no cost.

You'll need a video conferencing app (Zoom or Google Meet) which are free to download. We may also provide digital learning materials via email or cloud storage.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.