1.1 Personal Information

When you register for our services, we collect personal information including:

• Full name
• Email address
• Phone number
• Date of birth (for age-appropriate content)
• Country of residence
• Payment information (processed securely through third-party payment processors)

1.2 Usage Information

We automatically collect certain information about how you use our services:

• Class attendance records
• Learning progress and achievements
• Device information and IP address
• Browser type and operating system
• Pages visited and features used

1.3 Communication Data

We may collect information from your communications with us, including:

• Emails and support tickets
• Chat messages with customer support
• Feedback and survey responses

We use the collected information for the following purposes:

• Service Delivery: To provide and improve our online Quran learning services
• Communication: To send important updates, class schedules, and educational materials
• Personalization: To customize your learning experience and match you with suitable teachers
• Payment Processing: To process subscriptions and payments securely
• Analytics: To understand how our platform is used and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Safety and Security: To protect against fraud and unauthorized access

We implement robust security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Personal data is stored on secure servers with restricted access
• Payment Security: We use PCI-DSS compliant payment processors (Stripe)
• Access Controls: Only authorized personnel have access to personal data
• Regular Audits: We conduct regular security audits and updates
• Password Protection: User passwords are hashed and never stored in plain text

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 With Service Providers

• Payment processors (Stripe, PayPal)
• Email service providers (for sending class notifications)
• Video conferencing platforms (Zoom, Skype)
• Cloud storage providers

4.2 With Teachers

We share necessary information (name, contact details, learning preferences) with your assigned teacher to facilitate classes.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Restrict Processing: Request limitation on how we process your data

To exercise these rights, please contact us at privacy@learnquranglobal.org

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.